errors

Generic actions to reduce errors

Medicines often have similar sounding names and similar looking packaging, particularly generics. Make sure you don't get caught out.

Health warning: safety margin has been cut

A dispensing error has made the news. An unconscious baby was rushed to hospital after being given an anti-psychotic drug, olanazapine, instead of omeprazole. It was a case of the right label, wrong drug.

The impact of such incidents on the patient and their family is uppermost in our minds when things go wrong because we share the pain, feel the anger, experience the hurt and reflect on the sorrow made worse by the fact that we’re to blame. Saying sorry is never enough, and there are no words to embroider around that fact.

Superintendent update on dispensing process

Tips from the NPA's Chief Pharmacist on best practice for dispensing

Dispensing errors: reducing the risks

Gary Choo, Numark's head of information services, explains how to minimize risks associated with dispensing errors